Project Description

이태봉 컨설팅 온라인 고객지원 시스템
Immigration Consulting Australia (ICA) Online Client Online Support Ticketing System

Client: Immigration Consulting Australia (ICA)

Job Requirement: Online Client Online Support Ticketing System

Design Goal:
To design an online client support ticketing system that facilitates effective flow of communication between ICA and its clients. Every support request (client’s inquiry) is assigned a unique ticket number which can be used to track the progress and responses (ICA’s answer to client inquiry) online.

Completion Date: 25th of May 2012