Portfolio
Immigration Consulting Australia (ICA)
Client: Immigration Consulting Australia (ICA)
www.leetaebong.com
Job Requirement: Online Client Support Ticketing System
Design Goal:
To design an online client support ticketing system that facilitates effective flow of communication between ICA and its clients. Every support request (client’s inquiry) is assigned a unique ticket number which can be used to track the progress and responses (ICA’s answer to […]